Frequently Asked Questions

The minimum rental age is 21 years old. Drivers aged 21 to 24 must hold a full unrestricted license held for at least one year and are subject to category restrictions (Economy, Compact, and Sedan). Drivers aged 25 and over can hire across all categories including Premium and SUV.

Yes. Additional drivers can be added for A$10 per day. All drivers must be present at key handover with their valid photo identification and driver’s license to be legally covered.

We accept major credit and debit cards (Visa, Mastercard, American Express). A refundable pre-authorisation security deposit is held on the primary driver's card during the rental period and released following post-rental inspection.

Yes. All rates across Primecarrental are clearly quoted in Australian Dollars (A$). Our published daily, weekly, and monthly rates include standard GST.

Yes. We offer significant tiered savings for weekly rentals (e.g., Economy from A$280/week) and monthly rentals (e.g., Economy from A$1,050/month). Visit our Pricing page for details.

Sydney's motorway network uses cashless electronic tolling (e-tag). Our vehicles are equipped for seamless electronic toll recording. Any tolls incurred are charged directly to your payment card at the exact motorway toll authority rate without inflated administration penalties.

Our standard policy is Full-to-Full. You receive the vehicle with a full tank of unleaded or premium petrol and return it full. If returned with less fuel, refuelling is charged at local pump rates plus a standard refuelling service charge.

Rental vehicles must be driven exclusively on gazetted, sealed public roads. Driving on off-road tracks, beaches, or unsealed bushland trails is strictly prohibited under standard rental insurance terms.